Privacy Policy

Neils Lunceford, Inc. (“Neils Lunceford,” “we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and share information when you use our website, contact us, apply for employment, or opt in to text messages.

Our Terms of Use contain additional rules for using our website and SMS program.

Information we collect

When you submit a contact form, lead form, employment application, or other inquiry, we collect the information you provide—such as name, email, phone number, address, message content, service interests, and any files you upload. We may also collect technical data when you browse our site (for example browser type and general location derived from IP address) through standard server logs or analytics tools we use.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide quotes or service information
• Process employment applications and communicate about hiring
• Send transactional or service-related messages when appropriate
• If you opt in, send SMS text messages as described below
• Improve our website and services and comply with legal obligations

We do not sell your personal information to third parties for money.

SMS text messages

If you choose to receive text messages from us (for example by selecting the optional SMS consent checkbox on our contact or lead forms), we may use the mobile number you provide to send messages about services, quotes, scheduling, and related topics.

• Opt-in: You are not required to agree to SMS to submit a form or receive other communications from us, unless we clearly state otherwise for a specific program.
• Frequency: Message frequency varies.
• Rates: Message and data rates may apply. Check your carrier plan.
• Help & stop: Reply HELP for help. Reply STOP to cancel. See our Terms of Use for more detail.

Sharing

We may share information with service providers who assist us (for example hosting, email delivery, or applicant tracking) subject to confidentiality obligations. We may disclose information if required by law or to protect our rights and safety.

Retention

We retain information as long as needed to fulfill the purposes described in this policy, meet legal requirements, resolve disputes, and enforce our agreements.

Your choices

You may contact us to ask about the personal information we hold or to request correction of inaccurate information where applicable. For SMS, you may opt out at any time by replying STOP as described in messages and in our Terms.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy from time to time. We will revise the “Last updated” date when we do. We encourage you to review this page periodically.

Contact us

Questions about this privacy policy or your information? Contact us at (970) 468-0340 or through our contact page.